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Tuio Partners with Rauda AI and ElevenLabs to Revolutionize Insurance Customer Support
Tuio Partners with Rauda AI and ElevenLabs to Revolutionize Insurance Customer Support
20
2
BTCCSquare news:
Madrid-based insurtech startup Tuio has forged partnerships with Rauda AI and ElevenLabs to deploy AI-powered voice agents, achieving a 40% automation rate in customer query resolution and a 30% boost in customer satisfaction scores. The collaboration addresses scalability challenges as Tuio's policyholder base surpasses 70,000.
Rauda's multi-agent architecture, powered by ElevenLabs' conversational platform, delivers sector-specific voice assistants for home and car insurance. The system integrates with Tuio's policy databases to provide real-time, context-aware support while maintaining brand voice consistency. Complex cases are automatically escalated to human agents through Rauda's orchestration layer.
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